Terms and conditions

1. Scope

Diese Allgemeinen Geschäftsbedingungen gelten für alle Verträge, die über die Website loveguide-lara.com zwischen der Anbieterin und den Kundinnen und Kunden geschlossen werden. Sie gelten für den Erwerb digitaler Produkte, insbesondere E-Books, digitale Analysen, Online-Kurse sowie später für 1:1-Coachings, sofern nicht ausdrücklich etwas anderes vereinbart wurde.

2.Provider

Provider is: Lara Krüger Email: kontakt@loveguide-lara.com

3. Subject matter of the contract

The subject matter of the contract is the sale of digital content and the provision of digital services. Digital products may include e-books, checklists, worksheets, templates, questionnaires, audio and video files, and other downloads. Online courses may consist of modular content, videos, texts, assignments, and supplementary materials. Digital analyses may include evaluations, self-assessments, or individual feedback. 1:1 coaching includes personal guidance and support within the agreed scope.

4. Distinction from distance learning

The offered content, checklists, questionnaires, and analyses are intended solely for personal reflection, orientation, and support of individual personal development. There is no assessment, grading, or examination. No specific learning success is owed. The offers do not constitute distance learning under the German Distance Learning Protection Act (FernUSG), unless a different legal classification results from the specific structure in an individual case.

5. Conclusion of contract

The presentation of products and services on the website does not constitute a legally binding offer, but rather an invitation to place an order. By submitting an order, the customer makes a binding offer to conclude a contract. The contract is concluded once the provider confirms the order by email or unlocks access to the digital product.

Prices and payment

All prices are generally stated in euros and include statutory VAT where applicable. Payment is made using the payment methods offered on the website, in particular Stripe, PayPal, and credit card. Payment is due immediately upon conclusion of the contract unless otherwise stated.

7. Provision of digital products

Digital products are made available via download, email, or a secure members-only area after payment has been received. The customer is solely responsible for ensuring that the technical requirements for accessing the content are met. The right to continuous availability applies only within the scope of the specified usage period or the agreed-upon access period.

8. Use of online courses

Access to online courses is personal and non-transferable, unless expressly agreed otherwise. Sharing access credentials with third parties is prohibited. Course content may be used exclusively for personal use. Reproduction, distribution, public disclosure, or commercial use without the express written consent of the provider is not permitted.

9. Digital assessments, checklists, and questionnaires

Digital assessments, checklists, and questionnaires are intended to facilitate self-reflection, guidance, and personal development. They are not a substitute for medical, psychotherapeutic, legal, or tax advice. No specific outcome or change is guaranteed. The evaluation is conducted exclusively within the scope of the services described in each case.

10. One-on-One Coaching Sessions

One-on-one coaching sessions are conducted by appointment. The agreed-upon service includes only the consulting or support described in the offer. No specific results are guaranteed, as implementation and outcomes depend largely on the client’s cooperation. Appointments must be canceled or rescheduled at least [24/48] hours in advance; otherwise, the agreed-upon fee may be charged in full or in part.

11. Right of Withdrawal

Statutory rights of withdrawal apply to digital content and online services. The right of withdrawal for digital content may lapse under statutory conditions if the client expressly agrees that performance will begin before the expiration of the withdrawal period and confirms that they thereby forfeit their right of withdrawal. The cancellation policy is provided separately.

12. Copyright

All content provided via the website is protected by copyright. The purchase of a digital product or participation in a course entitles the customer exclusively to private or contractually agreed use. Any further use requires the prior written consent of the Provider.

13. Liability

The Provider shall be liable without limitation for intentional acts and gross negligence, as well as for injury to life, limb, or health. In cases of ordinary negligence, the Provider shall be liable only for breaches of material contractual obligations and limited to foreseeable damages typical for this type of contract. No warranty is provided regarding the individual usability, completeness, or timeliness of the content, to the extent permitted by law.

15. Final provisions

The laws of the Federal Republic of Germany apply, unless mandatory consumer protection regulations preclude this. Should any individual provisions of these Terms and Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected.

Terms and conditions